dresS code & lateness policy
|
DRESS CODE:
We don’t allow sportswear, which means no hoodies, sweatpants, yoga pants/sports bras. No large logos. If you have a shirt that buttons up, make sure it’s buttoned, so it’s not flapping around your apron. Don’t wear anything with loose sleeves, so it doesn’t get into the food. Always look tidy, and well put together! In accordance with NYC health code, we require hair to be tied back in a bun or braid, and covered at all times - we have Little Choc hats available for you to wear. |
LATENESS:
15-20 min lateness = 1 pt 21-40 min lateness = 2 pts 41+ min lateness or no show = 3 pts Points are doubled on weekends or holidays. When you accumulate 6 points, you are put on a 30-day probation. During that probation period, any additional points are cause for automatic termination. You can reset points back to 0 if you arrive to work 10 minutes early for 14 consecutive days. |
training videos
Please watch all of the following tutorial videos so you can familiarize yourself with how we do things at Little Choc, so you can quickly assimilate with the team.
|
|
SWIRLING CREPES
As you are swirling, keep in mind that we are making crepes, not pancakes. This means that the crepe should be very thin, particularly at the edges. Important for Kitchen/Barista position. |
|
|
TWO CREPES AT ONCE
This video goes over how to make two crepes at once, which is what you'll be doing when it's busy at Little Choc. It also goes over how to fill the Burrito crepe, as well as a Room For Mushroom crepe. Important for Kitchen/Barista position. |
|
|
MATCHA LATTE
Important things to note about matcha: it clumps! In order to whisk it into a smooth consistency, you need to use the right size pitchers. Never, EVER use the small metal cups that we use for brewing iced tea to make matcha, because that will leave it clumpy. Make sure to use milk steaming pitchers for this task. Important for Kitchen/Barista & Server positions. |
|
|
BAKING MUFFINS
Important for Kitchen/Barista position. |
|
|
BAKING A CAKE
This video goes over how to bake a cake. To slice the cake, cut the entire cake in half, then cut one of the halves in half to make two quarters, and then cut one of the quarters in half. Don't slice the entire cake at once, so it remains as fresh as possible. Important for Kitchen/Barista position. |
|
|
USING A CREPE CONE
This video goes over how to put a crepe inside a crepe cone for to go orders. A cone allows the person to eat the crepe on the go! Important for Kitchen/Barista position. |
|
|
BREAKFAST CREPE FILLING
This video goes over how to make a perfect Breakfast crepe. Important for Kitchen/Barista position. |
|
|
GARDEN OF EATIN' CREPE FILLING
Important for Kitchen/Barista position. |
|
|
PIZZA CREPE FILLING
Important for Kitchen/Barista position. |
|
|
JACKED UP CREPE FILLING
This video goes over how to make the perfect Jacked Up crepe. It's important to note that the onions and peppers are kept in the fridge, so they need to go on the bottom of the crepe, so the warming griddle can start heating them up while you add the rest of the fillings. Important for Kitchen/Barista position. |
QUALITY CONTROL
It's important to pay attention to the quality of the ingredients that we are serving. If ever in doubt, ask yourself--would you be happy to pay for a meal with such ingredients?
Here are some examples of what to look out for:
Here are some examples of what to look out for:
|
|
Resy
Click the link below and watch all of the training videos for Resy. This is our table management app, which we use often. It's important to be proficient in in how it works. Important for Kitchen/Barista & Server positions.
Password is resy1234.
Password is resy1234.
Sexual harassment training
|
Little Choc Apothecary does not tolerate sexual harassment. Please see our full Sexual Harassment Prevention Policy below. If you have been, or witnessed someone being sexually harassed or discriminated against by a supervisor, coworker, vendor, or guest, please fill out the Sexual Harassment Complaint form below, and speak to a manager immediately.
|
This training will take approximately 45 minutes. It is mandatory. IMPORTANT: Once you start the training video, you cannot stop it, or save your progress. You must complete the training in one sitting. Refreshing your browser will cause the training to re-start. You will get a certificate of completion at the end. Please use the following form to answers feedback questions, and upload your certificate. |
additional resources
|
|
STEAMING MILK
Important for Kitchen/Barista & Server positions. |
|
|
COMMON LATTE ART MISTAKES
Important for Kitchen/Barista & Server positions. |
|
|
SWIRLING CREPES
(TO GO) Important for Kitchen/Barista position. |
feedback
We do monthly check-ins where you meet, one-on-one, with a team leader to discuss your progress and performance at Little Choc. You will be asked to provide constructive feedback for how we can make working at Little Choc a better, smoother experience. If you ever feel uncomfortable providing feedback in person, you can fill out the following form. You have the option to do it anonymously, too!
